Brandon Winslow
IT Support Specialist
Focused on reliable networks, secure infrastructure and real-world troubleshooting.
About Me
A passionate IT professional with hands-on experience in network administration, virtualization, and building robust home lab environments.
Iām an IT Support Specialist with hands-on experience supporting production systems, remote users, and complex network environments. My work spans real-world troubleshooting, infrastructure support, and building reliable systems that perform under pressure.
At Potomac E-Commerce, I administer rotating proxy infrastructure and provide real-time incident support during high-volume transaction windows, helping ensure system availability and successful operations. I regularly diagnose and resolve hardware, software, and connectivity issues for remote end users.
Outside of work, I continue developing my skills through a production-grade home lab where I build and manage virtualized environments, identity services, secure remote access, and backup strategies. When Iām not tinkering with infrastructure, I enjoy motorcycle touring, skiing, and staying disciplined in the gym.
Location
Westchester, NY
Focus
IT & Network Infrastructure
Status
Open to opportunities
Skills & Technologies
A comprehensive overview of my technical expertise and the tools I use to build and maintain robust IT infrastructure.
Operating Systems
Networking
Virtualization
Infrastructure
Experience
My professional journey, from IT support specialist to retail operations.
IT Support Specialist
- ā¢Administered rotating proxy infrastructure, troubleshooting IP-based restrictions for simultaneous high-volume transactions.
- ā¢Provided real-time troubleshooting during product launches, resolving connectivity bottlenecks.
- ā¢Diagnosed and resolved complex hardware and software conflicts for remote end users.
Preloader
- ā¢Load packages onto delivery trucks while following safety protocols.
- ā¢Collaborate with team members to meet daily shipping targets.
- ā¢Perform quality checks on packages for labeling and address accuracy.
Front End/Grocery
- ā¢Handled cash transactions accurately and provided excellent customer service.
- ā¢Assisted customers with product inquiries and promotions.
- ā¢Maintained cleanliness and organization of front end and grocery areas.
Featured Projects
Practical applications of IT infrastructure, virtualization, and network administration skills.
Enterprise Virtualization Home Lab
ActiveNovember 2025 ā Present
Built a comprehensive home lab environment using Proxmox VE to simulate enterprise IT infrastructure.
Set up Windows Server 2022 as Primary Domain Controller with Group Policy Objects and user management. Secured remote access using Tailscale mesh networking with proper network segmentation. Implemented 3-2-1 backup strategy using Proxmox Backup Server for data integrity and bare-metal restoration.
3D Printed Mini Home Rack Server
ActiveOctober 2025 ā Present
Designed and built a custom 10-inch server rack to house network infrastructure and host services.
Designed and 3D-printed a compact 10-inch server rack for a Lenovo mini PC, network switches, and patch panel. Running Ubuntu Server with Plex media server, game servers, and Pi-hole for network-wide ad-blocking and DNS filtering.
Education
My academic background and educational achievements.
High School Diploma
Ossining High School
Ossining, NY
Resume
Download my resume to learn more about my experience, skills, and qualifications.
Brandon Winslow
IT Support Specialist
Westchester, NY ā¢ Open to Opportunities
3+
Years Experience
2
Major Projects
10+
Technologies
Core Competencies
PDF format ā¢ Updated January 2026
Get In Touch
Currently open to new opportunities in IT. If you're looking for a dedicated specialist or just want to connect, Iād love to hear from you.